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4 Lessons Customer Service Can Teach Sales Teams

Customer service and sales have historically adopted different approaches, but blending these philosophies can benefit sales. Customers form first impressions from their initial contact with the sales team. In this interaction they decide if the salesperson is interested in helping them to find the right product or is solely motivated by making a sale.

OS X 101: Energy Saver

OS X 101: Energy Saver

Over the past decade or so, Apple’s laptops have become increasingly popular with business users. From the svelte Macbook Air to the powerful MacBook Pro, you can guarantee that at least one person in your office has a Mac laptop in the house. As with all laptops you will want to configure how the device uses power in order to conserve battery life and this can be done through the Energy Saver function.

Dealing with fake Windows Phone apps

Dealing with fake Windows Phone apps

The app is arguably the most integral part of any smartphone operating system. It is apps that give our devices the functionality we all want, and the number of apps available is constantly growing. Because of the increase, we are also seeing a rise in malicious software that makes its way onto app stores like the Windows Phone Store.

Android 101: Folders

Android 101: Folders

Mobile operating systems incorporate a huge number of similarities when compared to desktop systems, with one of the most useful being the ability to create folders. On Android devices, folders are used to group similar types of apps together, thereby reducing the space taken up by icons.

3 common social media uses

3 common social media uses

For many small to medium businesses, social media has become an integral part of their overall business strategy. Most businesses have a presence on at least one platform, but one issue many business owners and managers struggle with is how they should be using social media effectively.

Avoid cloud and data breach

Avoid cloud and data breach

Data breaches are growing both in number and intensity. While many businesses have turned to cloud apps for better security measures, some experts and businesses worry about the cloud, mentioning that it could see an increased data breach risk. This leads to a collision course between data breaches and cloud usage.

What to do when tech doesn’t work

What to do when tech doesn’t work

Almost every employee in every role relies on technology in order to do their job. When technology is working, everything hums along and productivity is solid. The second our technology stops working however, we can find ourselves struggling to even complete the most basic of tasks.

Content marketing – 4 success tips

Content marketing – 4 success tips

One way to really expand your online presence is through content marketing. Many business owners and managers are aware of this, but may be unsure as to how they can ensure that any content marketing is successful. There are many ways in which you can achieve a good result and here are four tips to help you achieve a great content marketing strategy.

Apple’s new mobile phones

Apple’s new mobile phones

For many Apple fans, September 9 was a big day; possibly the biggest day of the year. This was the day Apple announced not only new iPhones, but also a new smartwatch and some interesting changes to the upcoming update to iOS 8. If you missed the news then here is a quick overview of the announcements made by Apple.